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Reply to "Anyone else got concerns with the 'New' MTH companies?"

@Mallard4468 - I take it you are calling me a sucker! Yes, I am feeding the monster and another with the Z on the end.  However, I have been trying to throw more of my business toward Ma & Pa stores.  There are two in particular who I'll definitely give a shout out to once I've exhausted them of my wish list.

Along these same lines and my real reason for responding to your comment, is that I have been taken aback by some of these Ma & Pa stores who "maintain" shopping websites.  In some cases, I've attempted to contact the owners in regards to stock, actual costs, etc...  I have been meant with either crickets or I have been given the "I'll check on that tomorrow" line over and over again.  In some cases I have placed orders only to be meant with, (no kidding) we have none of these items in stock.

What I'm essentially saying is that I feel if Ma and Pa stores want to compete SUCCESSFULLY in the vast arena of the Model Train web Market, then they need to make more of a concerted effort with maintaining actual stock counts and provide a much higher level of customer service than they are now.  I don't feel that's asking to much of them.

Anthony

OGR Publishing, Inc., 1310 Eastside Centre Ct, Ste 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

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