@Craftech posted:Just received Strasburg Ore Car six car order from Pat's Trains yesterday after a two and a half year wait. Ran them twice around grandson's 4 x 8 layout and in addition to all the cars bouncing through the Fastrak turnouts one was shorting out. When I examined it I could see that one of the wheels was loose on the axle and wouldn't stay on the spline.
So I was curious to see if these were the new RMT trucks that were being installed (which caused some of the delay). I posted it yesterday and Bill Henning confirmed that these are in fact the new trucks.
https://ogrforum.com/topic/can...0#185988372724276630
So I ran the other five around the track one more time and two more shorted out. When I examined them TWO MORE wheels had come off the axles. Mind you this is around the outer loop of the layout with 036 curves and 048 easements in addition to the fact that the wheels came off on the straightaway.
I cannot imaging how bad the old trucks were if these are the new design. Hopefully I can get a full refund.
John
Hey, John
We are sorry you are having this issue. Please contact us and we will get you a return label for the 6 car set. I can honestly tell you that we have sold over a thousand of the different varieties of ore cars and this is a first with this problem. We would be happy to replace the trucks with good ones if you desire or issue you a refund. We stand behind the product we sell. RMT is learning and making corrections to its product when a deficiency is found.
Thanks
Best Regards
Pat
PATRICK'S TRAINS
142 29TH ST
WHEELING WV 26003
304-232-0714
