I feel like over a long enough timeline we'll all have a bad experience with every dealer we work with. Damaged deliveries, poor shipping, delays, pricing issues, these things happen. If you have a track record with them and can see the bad experience as an exception rather than a rule, maybe the sting fades over time.
When it really hurts the dealers is when the bad experience is the FIRST experience. I had a well-known dealer that I'd never done business with fail to ship one of the items in my order and it took me almost a month to even get someone to acknowledge my e-mails and phone calls. In that case there IS no track record, and I won't do business with them again.
