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Reply to "New Norfolk Southern 21” Cars paint color"

@MartyE posted:

I returned my J.  Nothing against Harry and his fantastic work but I paid for a correctly factory painted J and didn't receive it.  I didn't want decals and the risk of shipping it around.  It's getting hard to give them the benefit of the doubt when it keeps happening.  Not mad about it, just disappointed to see that the problem still exists.  Because of the recent paint issues I rarely pre-order and when I do it's always with the understanding if it isn't correct I may not be taking it home.

Yup, understand completely too Marty. I have a B&O run from Muffins that was painted by Harry, with all the decals and such as well. I like the Pacific, it looks good too. I do know one of Eric's episodes was something that was weathered by Harry, it rubbing off. Eric contacted Harry, Harry asked him to send it back, and it was fixed, better than what it was I think Eric said. I don't remember if Eric said there was no sealant on it, or what.

@B&O946 posted:

CDF1D877-18A4-4E54-B5E6-BE810D2174E8I figured that I update every. I emailed Lionel yesterday asking what they will doing about this. Also I am attaching a picture that I took of the cars outside in natural sunlight. Again the car on top is the new run of cars (2227250) and the excursion set from 2019 is on the bottom (1927200).

Yeah, see what they say. I know when I have asked something, I sometimes point to the topic in question, just to let them know I'm not the only one. It may not be necessary, but it tells them to take a better look at things(if they listen).

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