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Reply to "New Norfolk Southern 21” Cars paint color"

Well, that just doesn't happen in that way. Dave has said before as well as Ryan, that they get pre-production, and production samples throughout the process.

Yes, I'm aware that's how they've been doing it, but I don't understand how, after all these issues they haven't changed the procedure, and added a final check of what they actually receive.  Clearly checking preproduction and then just sending customers whatever shows up isn't working.

Presumably if the container showed up full of dog toys instead of trains, they'd refuse delivery and make the factory send them what was promised, not just ship them to customers.

I'm saying there should be a final check that what they approved is what actually showed up.

Last edited by PSM
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