Reply to "VL Big Boy 2331270 Sound Problem"

Raven87OGR Forum Member SUPPORTING MEMBER

So, I talked with Lionel. They are offering me a Return Authorization to send it in for warranty repair with a 6-8 week turnaround.

But - I also talked with the seller and they are agreeable to me returning the unit to them for a full refund.

Given this seems to be a chronic issue with the sound quality on this run of VL-BB’s, I’m leaning to just return it for the refund.

But - if Lionel can increase the quality and the bass frequency I would prefer to keep it. I’m just not sure what the ‘repair’ might entail and if their fix wasn’t satisfactory I would then be outside of my return window and then would have to keep it or sell it.

Thoughts?

9/27/249:57 AM

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