Reply to "WTIU -- AIU and TMCC connection problems. Anyone else have these problems? Any solutions? General WTIU comments; MTH are you listening?"

gunrunnerjohnOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

@RockvilleBear posted:
Thank you for the information.
I spent many hours bashing my head against a brick wall trying to determine why my WTIU would not operate my AIUs. In my view, MTH should have beta tested the WTIU on a large layout, e.g. YouTubers' layouts, and made the cables available before offering the unit for sale. Furthermore, rather than stating the cables will be available at a "later" date, MTH should announce a specific or at least approximate date. Also, MTH should post information about the promised cables and the WTIU/AIU software problem on its web site and in the daily e-mail product announcement e-mails. I think that MTH needs to improve its customer service.

I think that both MTH and Lionel need to consider shipping a product after it's actually finished.

1/3/253:24 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

OGR Forum Supporting Membership Required

OGR Forum Supporting Membership

Help support this forum with an OGR Forum Supporting Membership.You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

OR

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGRwith a DIGITAL SUBSCRIPTION!

Please wait...

Help support this forum with an OGR Forum Supporting Membership.
You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!
A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!

Access the ALL the OGR VIDEO FORUMS AND over 300 back issues of OGR
with a DIGITAL SUBSCRIPTION!