Skip to main content

Closed9 replies

Follow-up to my Dead Lionel Christmas morning set.....

A AMCDaveOGR Forum Member
I had posted about my Lionel 0-8-0 set was DOA on Christmas morning. Along with a dead transformer, my first, no whistle and a broken coupler on a car. As I said I grabbed a MTH transformer and used it with out much issue.

Today I got a replacement transformer via UPS. It works but I was worried as it was shipped in a flimsy box with out any padding etc. My only complaint to the otherwise good service is I asked that the ORIGINAL receipt I sent with it be returned....it wasn't......but Wholesale trains says they only honor warrantys for 10 days so I guess I don't really need it.

I have downloaded the instructions to fix the whistle if I ever get around to it....don't really like it so it may not get fixed....and a small drop of epoxy fixed the car coupler.

I did want to thank Lionel service for the replacement and good customer service.
Original Post

Replies sorted oldest to newest

FM Former Member
quote:
Originally posted by AMCDave:
I had posted about my Lionel 0-8-0 set was DOA on Christmas morning. Along with a dead transformer, my first, no whistle and a broken coupler on a car. As I said I grabbed a MTH transformer and used it with out much issue.

Today I got a replacement transformer via UPS. It works but I was worried as it was shipped in a flimsy box with out any padding etc. My only complaint to the otherwise good service is I asked that the ORIGINAL receipt I sent with it be returned....it wasn't......but Wholesale trains says they only honor warrantys for 10 days so I guess I don't really need it.

I have downloaded the instructions to fix the whistle if I ever get around to it....don't really like it so it may not get fixed....and a small drop of epoxy fixed the car coupler.

I did want to thank Lionel service for the replacement and good customer service.


Never send the original .scan it on your printer and send them a copy.
Whole sale trains may only give you 10 days but Lionel may give you a year just depends

David
N nickaixOGR Forum Member
I just sent back a Wabash FT--first time I have used Lionel warranty service. I noticed that in one place they asked for the original receipt, and in another, for the photocopy. Well, I had bought it online from Hobbyspeed, so sending the original receipt was out of the question! I printed out the Paypal info for the transaction and sent that, which Lionel accepted.
Views: 939
Post

Membership Required

We're sorry. You must be signed in to continue. Sign In or Register
×
Are you sure you want to remove from your Block List?
×
Loading...
×
When you block a person, they can no longer invite you to a private message or post to your profile wall. Replies and comments they make will be collapsed/hidden by default. Finally, you'll never receive email notifications about content they create or likes they designate for your content.
Note: if you proceed, you will no longer be following .
×
Link copied to your clipboard.
×

Access to this requires an OGR Forum Supporting Membership

OGR Forum Supporting Membership

Help support this forum with an OGR Forum Supporting Membership.
You will be able to watch the videos in the INSTRUCTIONAL VIDEO FORUM!
A one-year OGR Forum Supporting Membership is only $12 per year, so sign up now!


    OR     


Access the ALL the OGR VIDEO FORUMS AND  over 300 back issues of OGR
with a DIGITAL SUBSCRIPTION!



$12.00 per 12 Months (plus tax if applicable)
×