lionel disappointment

If it is under warrenty they should have replaced the whole engine and not a small part. As you are still having a similar problem.

Lionel at least acknowledged your problem! With me Lionel claimed they never heard of a problem with the 6-23011 series O gauge switch.

Lee F.

"Lionel at least acknowledged your problem! With me Lionel claimed they never heard of a problem with the 6-23011 series O gauge switch."

Is that the junk 072 late model switches?

Rob

That's about a 10 year old locomotive isn't it? I think it was first cataloged in 03 or so. Besides Lionel service had made it quite clear if its older than 3 years old its hit or miss on parts

Why would you expect any company to cover or offer you a discount on something that old and built by a company that isn't even in business any longer?

It's not that I don't feel your pain, I have an even earlier version of the Shay that I love but run very rarely because of drive problems. It was fixed one but I was told back in the early 2000's that if it broke again I was SOL

What company not in business?   Lionel is still in business.

I expect Lionel to keep parts in stock if they know there is a problem with a part. 

Yes I am just SOL but I am disappointed.

He means the overseas builder  is no longer in business!

Gunny

The Lionel that made that engine is also gone. The went away with the bankruptcy

They may not know there is a problem with a part until years go by. The main thing, though, is that - as most people are aware - long-terms parts availablilty disappeared when the highly detailed scale stuff started coming out, which everyone seemed to want.

It's impossible to keep thousands of parts for long periods because most of these scale engines now have unique parts. That's one of the tradeoffs with getting highly scaled engines with myriad parts to them. Ask what you wish for, you may get it, as the old saying goes.

BTW, try getting a part for an appliance more that about 5-7 years old. They told me recently at an appliance parts place that a woman came in looking for a part for a 3-year-old KitchenAid dishwasher, and it was no longer available. The last two times I looked for parts for some appliances of mine, they were long gone. You can also forget getting parts for most electronics after a very brief period, and there are countless other examples. It's a throw-away society now.

I would think one the repair people that replace motors would be able to fix this. If it has a DC can motor in it I would think somebody could adapt it to get it working again. It might be a little pricy but still cheaper than a new shay.

Ron

Motor is available, 3 cylinder ENGINE is not.

Bill

Bill, If motor is available, why did Lionel say it is not available???

Motor is available,(as well as quite a few other parts FWIW) motor driver board is not. Maybe it was a type o.    

http://www.lionel.com/Customer...12-af85-1966cd7b764a