"I realize that there are some that DON'T care about the number of rivets and such, but I figure they just don't buy them ANYWAY so BUT I don't understand why they WOULDN'T complain."
First, as I said, no offense taken --- or meant.
The reasons I don't complain are:
FIRST: my Mallet looks a lot like this particular loco:
Pretty 2-6-6-2 MalletI found this picture before ordering, compared it to the picture Lionel posted, and ordered expecting to get a USRA version of the C&O in the picture above. And I did. Again: all Lionel has to do is slap a roadname on an interesting and good-looking loco with good proportions, good detail, good sound, good smoke and whistle steam effect and a chassis and drive that makes it a good, slow, smooth runner and I'll buy.
SECOND: I expect all roadnames of any model loco by MTH, Lionel, or Williams to be identical (except for the roadname and numbers) unless PHOTOs in the catalog show otherwise. And I absolutely expect that, even if the photos do show some differences in headlights, number plate locations, etc., the variations are only in the 'separately applied pieces" -- i.e., all the locos offered make do with the identical basic casting.
---So, when I looked at the offerings for the Mallet on Lionel's website before ordering:
page i looked at before orderingI noticed that the top picture looked identical to the photo I found of the C&O Pretty Mallet picture (link above). I noticed the USRA version seemed identical as near as I could tell, while the NPR and W&LE had slight changes to the front lights, and that the N&W, which had no air pumps up front and no boiler top number plates, etc. I also recall thinking that photos did not show the other side and that thus they were probably identical. I never thought about N&W Zs or their air pump location, but if I had I would have assumed that if there was not a photo of the far side it was because they are all identical (I've noticed that when the far sides vary, as for example in the Santa Fe "map" reefer sets offered in the 2011 Vol II catalog, Lionel does provide an image of the other side).
So, not meaning to give offense, but I think anyone who expects something different than this is just like Charlie Brown expecting Lucy to hold the football this time: why will she do anything different than in the past? If its important, then I would wait until I could see one in person. But again, for me, all Lionel has to do . . .