Can anyone explain why MTH did not put a complete manual in with the new $1500.00 bigboy? I know MTH reads this forum. What I got was a startup manual. Nothing else. How do they expect us to know how to use all the new features such as the smoking whisle?
I sent an email as soon as I received the engine. I still have not received a returned email. I am very disapointed in the lack of customer care from MTH.
Would I buy another MTH engine? Probably NOT!
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lol .... osmosis the full manual apparently was an optional purchase?
just some fun kidding but possibly its on there website as to new options on remote and or use of the app.
Manual should be available online. That may be how all their engines are shipping these days. The last few diesels (all I have, no steam) I have purchased have been that way as well.
Look up your part number on the MTH website. If the manual is not shown with your part number look up the other engines offered along with yours. Should be available with one of those products.
As far as MTH reading this forum, I think it's kind of hit and miss. Pretty sure they don't read all the threads or even all posts in a thread. Also they probably read mostly in their own MTH forums and not here?
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