command control switch

Get it replaced under warranty.

i had the same problem sent it in twice they kept saying nothing was wrong with the switch. this is the bad receiver part its unavailable. i through mine away and bought another one. too much aggervation for me.

 

691FTSWA01

PCB / RECEIVER / FASTTRACK SWITCH / TMCC

54

$18.60

Unavailable

Throwing away a new switch that cost the better part of $100 isn't in my game plan!  There's no way I'd do that!

 

Next time you're going to toss something like that, toss it my way.

there is no part available to replace. it don't work an designed. it is useless to me. i replaced it with one that works. with me i cannot stand things that don't work and its never about the money. lionel is a real gem not making a part available that will probably fail. dear gunrunnerjohn see my frustration!

but if it is just going in the trash let someone else have it and try something.

Ok.  Called Lionel customer service.  They acknowledged that they don't have replacement repair part.   Now another $10 plus invested in a new item shipping it to Lionel-Ohio.   They are going to replace it with a whole new switch.

i understand people being upset with my throwing away a defective switch. ok i can take the heat. what i cannot understand is no mention of lionels responsibility to fix it. this command and control switch is fairly new yet a reciever part is not available. this is unacceptable.

you are lucky. i sent mine in twice---no replacement.

I asked about this at the booth at York last fall.  I have a unit that failed that I would not consider a warranty issue(it was probably past the year, and also I had what I think was a lightning strike near my house that also fried an answering machine and modem at the same time).  At that time there were no boards available either (didn't even show up as a part number then, so maybe there has been some progress).

 

Hopefully they will be able to make this available someday, though I wouldn't be surprised if it's like an engine shell or body of a freight car, you may have to exchange the dead/defective one.

 

I can see if they don't want to just offer the boards for unrestricted sale, since then lots of people would be upgrading older non-TMCC switches with the boards (and thereby cutting into the market for the full unit significantly), but they really need to have them available at some level.

 

In my case, the unit that dies still functions perfectly as a remote control switch, so there's no way I will be throwing it in the trash just to make a statement.

 

-Dave

I will look into getting replacement boards available. The older command switches cannot be upgraded so that is not a reason to restrict board availability for repair purposes.

that would be smart as well as excellent on lionels part.

Thanks for taking on this effort, Jon.

 

-Dave

I have the same problem with Lionel command control switches. I bought 10 of them at different times. I sent one back and it was repaired (or replaced). they just sent it back with no indication of what was done. I had to foot the bill for the shipping. Then another switch would not operate with the remote.

the switches are great when they run well, but they seem to be more tempermental than the swithces that are wired.