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romiller49 posted:

That’s odd that both failed. Give us more info as to not working. 

Agree, very odd both would fail at the same time

MED posted:

I would try regular akaline AA bateries - just don't put the handheld into the base unless you turn the charger function of the base off (switch on bottom of base) and/or put some tape over the contacts on the base to insulate handheld from base.

Great way to narrow down the cause. And I always use known good batteries to test. Picked up a case of AA's last month and when I opened it one of the batteries had the white death powder on the bottom.  Due to issues with the charger getting really hot we have been using regular batteries.

Hopefully we'll get an update.

Last edited by BobbyD

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