guys I have to chime in here to clear up a few things. first the main eprom chip is available from lionel you just have to call to order as they are made to order. I just got one last month for another zwc I bought.
second if you buy a used one take the case top off its just 4 screws. check the chip and see if its got the correct code. should look like the one cjack posted.
third look under the potentiometer pots and see if the bottom bracket is plastic or metal. not all zwc's have the plastic bracket some came with the metal bracket. on the later production runs the plastic brakets were changed to the metal ones. if it has the plastic ones just order the metal ones from lionel. you will need two they are $14 each.
to relpace the plastic brakets remove the potentiometer brackets being carefull as these also can have a problem at the screw mounts. they are easy to crack. If they are cracked they wont hold down well and the gears can slip when the handles are moved.
to fix this issue I have taken some small metric washers and put them on with the screws when reattaching the brackets. if the bracket is really cracked bad at the screw holes. I just used my dremel and shaped the plastic so I could super glue a small piece of round plastic with a small hole drilled for the size of the screw. I just tryed to match the non broken screw brackets as best I could with the new plastic homemade piece. letting the glue dry good when attaching the homemade plastic piece. I also put the tiny washers on every screw that screws down the potentiometer brackets to help hold the brackets better.
then for the last step and to ensure a secure hold for the potentiometer brackets I purchased some jb welled putty for plastics. this is a putty and you can take off whatever amount you need and roll it into a ball to activate it. place a small amount of this putty over each place where the bracket is screwed down. being carfull to get it over each screw and pushed onto the plastic bracket so it gets a hold at these 4 locations. once this hardens and is set and dry it holds the potentiometer brackets quite well at each screw location. better than new I truly belive.
last and very important step. after getting the brackets fixed make sure you do a recalibration of all four handels. the instuction manual tell how to to do this. it is really easy.
as stated above if you plan to use this for convetional running and are moving the handles quite a lot this may not be the zw for you. if you are planning to run in command or use your cab2 to control the voltage using the built in powermasters to run convetional via the cab2. this may be the zw for you. I now have two of these and I love them.
I run command only though so the fix I did to the potentiometer brackets and replacing the plastic base brackets to metal ones fixed the issues altogether now all is fine for me. after my fix I have had no problems with any of the handels or slipping of the gears by the way when moving the handles. also to note I dont slam the handles back and forth either.
when buying a used one on ebay just remember to figure in the cost of the new replacement chip and the two metal brackets from lionel the price is around $50 for the these new parts. these are needed and can not be avoided. so keep these parts and there price in mind when bidding on a used one. I luckily got my replacment parts during the lionel half price parts sale. also I got my zwc's for less than $200 each.
I now have two zwc's. one with two 180 bricks and one with two 135 bricks. since I already have two 135 bricks I got years ago. I just need two more 180 bricks to complete my power needs. the cost of the two zwc's with bricks and the cost of the two extra 180 bricks I will need is just a little less than one zw-l. I will then have 720 watts of track power and four accessory handles at 135 watts each. not a bad deal in my opion.
one last note go to youtube and on the lionel customer sevice channel mike reagan did a video on these. please watch the video there is a lot of usefull infomation on there. good luck. any questions you can email me and I will be glad to help out. hope this helps. roger