Today, Mike Reagan and Phil Hull from Lionel spent the day at Charles Ro Supply in Malden Massachusetts. Lionel sent the best two technical men that could answer any questions about Lionel products and the repair and operation of the products. Mike and Phil had a display showcasing the new LionChief Plus Remote Control System. They had a NYC Hudson on the track and would just hand the control to people and due to it being extremely user friendly, everyone had no problems operating the system. Myself being a Legacy and DCS guy loved it. It will be a monster hit with everyone.
Charles Ro as always hosted a great open house with prize drawings, balloons for the kids, local radio station present and all his employees present to assist coustomers. Nobody does it better than Charlie and his son Chuck. Mike and Phil stood on duty all day to answer any questions customers had and converse and listen to what customers had to comment on. Dotty and I as always enjoy an open house at Charles Ro. It was a great time to catch up with train friends.
Yesterday after Mike and Phil finished set up work for the open house today, they wanted to see the ocean and some ships. They do not get to see these items in Ohio. Dotty and I took Mike and Phil to the USS Constitution (AKA Old Ironsides) and the world war 2 Destroyer USS Cassin Young DD-793. This ship was a world war 2 hero and a survivor. Mike being an Army guy had to be briefed on all aspects of the ship as we toured. Mike observed he was a bit tall for the Destroyer hatches. Below are a few pictures of yesterday and today.
Charles Ro Jr, Phil Hull and Mike Reagan.
Very busy day in the store.
Left to Right, Myself, Charles Ro, Charles Ro JR, Mike Reagan and Phil Hull.
Charlie has everyone involved when he has an open house.
Charlie picking hourly door prize ticket. I never win.
Mike and Phil showing new remote to customer.
Frank Elliott and Ruth Ro.
Mike answering questions from a customer.
The store was loaded with new and old customers. Great group of people.
Same people with Store Name in background.
Next two are of the USS Cassin Young DD-793. God bless all the brave men who served on her when I was first born.
Myself and Big Mike with the forward 5 inch 38 mount.
Something very special on the Cassin Young.
Mike, Phil and myself prior to going onboard the USS Constitution.
Mike and Phil and the Constitution.
Mike, Phil and Dotty.
USS Constitution Museum. A great take when in Boston and all the above is free.
Thank you Charlie, Chuck, Ruth and all the Charles Ro employees and special thanks to Mike Reagan and Phil Hull for making a great day.