MTH returns

Popi,

   Hay you can't just let us hanging like that, what was the reason for the return,

I like that train a lot, bummer.

PCRR/Dave

sorry!

Toke it outta the box fri night after I received it and it

ran great. ALL the bells and whistles. Got up saturday morn.

fired up the power and the loco started up without me doing anything,

idle sounds only. Pushed the start up button on the DCS remote

that came with the set and nothing. It just sat there and idled.

Hooked up my Z1000 transformer and it ran fine. tryed my other standard

gauge locos with the DCS remote and they ran fine. Tryed the New Jersey

central again. and nothing, no motion, bells or whistles, it just sits there,

after powering up by itself and idle sounds only.

Popi,

   Sounds like you made the right decission doing the return, hope they replace the brand new train with another new one.

PCRR/Dave

Had some friends that wanted to try and "reset" it with there

DCS systems. But was advised by my Hobby dealer to let MTH

mess with, so if something goes wrong its on them.

That is silly advice.

If you go to MTH website. Under service trouble shooting and keep clicking.

They actually have you opening the shell of your engine to check for wiring problems etc. One of the first steps is to reset the engine using bells and whistles on the transformer.

It's not silly advice when you pay $500 for a set and then they cancel

the warrenty when you mess with it!!!

My Hobby dealer has a great head on his shoulder and is a godd business man

and knows what he's talking about. When he advises sending it back, I listen.

That set is only $500?  Wow

Within the past couple of weeks, our MTH NASC successfully repaired two customers STD Gauge PS3 locomotives.  One was the JC and the other one Christmas.  They both had the same exact problem as described above.  We found the issue, and as it turned out, it was an easy "in and out" quick repair making for happy customers.

We just got in a pallet load of more sets today.  I wish the Christmas season was starting all over again now.

I don't have room for standard gauge, but I like the Comet so much I ordered the same set last week just to run around the Christmas tree next year.   I lucked into 30 pieces of tin track on Ebay for $8!

MSRP in the MTH catalog is $599.95

That is a great set.  I have one in PS2 with the add on baggage car.  This set is what got me hooked on standard gauge.  It is perfect for under the christmas tree.  The colors just match the christmas theme .  

Good luck with the repairs.  

Glenn

got my Jersey Central standard gauge loco back over the weekend

from MTH and my local hobby shop.

they replced the board in the tender,

she runs like a champ and smokes like a chimney.

my wife cant stand all the smoke, so it keeps her outta the garage

just as a side note.

I know the MSRP is $599.99,

but depending on which hobby shop

you go to, you can get it for anywhere

from $475(which is what I paid + tax)

to $599.99.

Shop around, you may find a great deal somewhere.

Jim:

I just came across this post, and you are right on about silly advice, although the word "silly" is too tame for me. Imagine being afraid to use the reset command for fear of losing your warranty! What a joke. But what can you expect from a "hobby dealer" with only one shoulder.

Bob

A reset is not hard to do, and might have restored it to service.

MTH replaced the board. If a reset was all that was needed, why replace the board? So in the posters case it turned out to be more.

Although, trying a reset would be the first thing I would do. It doesn't void any warranty.

so ive come across a new problem.

fire up the locomotive and she runs

around great, chuffing, smoking.

then for no reason, I get no response.

Its a run away loco. she wont stop, no bells

or whistles or sounds. she just runs.

have to unplug the transformer. and let her sit,

then she will go back to regular service.

up date,

have since been running my MTH

Standard Gauge, Blue Comet set everyday

to try and replicate the "run away" train syndrome.

As luck would have it, no problems to date.

She has been running great, Smokes like a chimney

and sounds excellent!!!!

So for the past week, Ive been going out in the garage, loading up

the smoke unit, firing up the Blue Comet set and filling the garage with smoke!!!

My wife hates it!!!!!!!! She cant stand the smell!!!!!!!!!

keep em rolling.

run em fast and furious!!

so the gremlins came to roost again

over the weekend.

was running my Jersey Central Blue Comet set

and she had another run away session.

No matter what buttons I pushed, she would not stop.

had to unplug the tranformer. Pluged it back in and then she would not

do anything, no lights, power, sounds, nothing.

turned power off. came back the next morning and ran her, and everything works.

????????????????????? Its got me baffled!!!!!!!!

You might look to see if all of the plugs are properly seated on the boards.

I have had this happen on a long cab 3245-it would run fine, then speed up suddenly, then slow back down.  The plug from the speed control reader had worked partially out of the board in shipping. 

Pushing it back down corrected the problem.

If the engine seems dead now. I would do a manual reset (with no DCS signal on the track) and see if that revives it.

Thanks RAK

how do you do a manual reset??