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rattler21 posted:

Have you asked Charles Ro?  John in Lansing, ILL

They are closed by time I get home.  I'm a delayed gratification type anyway; they'll arrive Saturday according to tracking.  FYI their password reset function does nothing, just like the "close door" button on an elevator.

Brendan

Slugger posted:

Based on the amount that I was just charged, it's the FreightSounds reefer and the Monon 50' boxcar.

One trick I have learned.  If you place the order online it will issue an order number.  When you get the shipping notification from Charles Ro, it has the order number on it as a reference.

Now, ordering online does not offer the warmth of having a conversation with Butch.  But it will suffice.

Brendan posted:
Bryant Dunivan 111417 posted:

One trick I have learned.  If you place the order online it will issue an order number.  When you get the shipping notification from Charles Ro, it has the order number on it as a reference.

 

Mine have never matched

Brendan

And a trick it turned out to be.  I just found where they match - the email order confirmation.  The store order number is different.  I never searched through my emails to find the number but I just did and there it was.  Thanks

Brendan

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