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I posted something about this elsewhere and am trying to clone a remote.  Followed all the instructions on the downloader to send the remote to the PC, and when pressing save I get a message saying about a com 4 port is occupied or no communication with the tiu.  I know the phone line tether from the remote to the tiu is good. The only things connected to the PC USB ports the the mouse, keyboard, and tiu.  What gives?

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