I am building my first layout (at age 75, long story) and I am having an issue with 3 new FasTrack O36 turnouts that I have wired for the fixed voltage option. I purchased these turnouts about 3 weeks ago via the internet from an established dealer in New York City. All three turnouts are remote/command control turnouts that I am running in conventional mode. Prior to having this issue, I had installed on my layout 9 FasTrack O36 turnouts wired for the fixed voltage option, and these turnouts worked properly.
With respect to each of the 3 new turnouts that are having the issue, I removed the track jumper piece, inserted a power wire into the AUX IN terminal, and a ground wire into the AUX GROUND terminal. After attaching the turnouts to the track layout and turning the transformer (ZW-L) throttle C to 14 volts, nothing happened on the turnouts. The lantern light did not come on, the controller lights did not come on, and the switch motors would not work. In other words, none of the functions that should have worked under auxiliary fixed power actually did work. I checked the AUX IN and AUX GROUND terminals with a voltage meter, and the terminals were getting power, so I ruled out a wiring problem between transformer and turnout. After more checking, I found that the 14 volts of power was actually going to the turnout track! So it seems as if the issue is a wiring/electrical issue inside of the turnout, with power from the auxiliary terminal going to the turnout track, rather than to the switch machine, lantern LED and controller LEDs. (I had to return the 3 turnouts to default track power mode in order to get them to work properly.)
Has anyone out there encountered this issue or a similar issue with FasTrack O36 turnouts (or other sized FasTrack turnouts)??