Please help!
I have a Foam Factory Pro that I bought used a long time ago. Tonight I was using it to cut through a 2" pink foam block when the wire lost all its strength. It now flops around. It also sparks badly where the wire meets its holder just above the yellow handle. I do not have any instructions and was wondering how to change the wire or if I need a new tool. Photo of the cutter tool below.
Thanks!
George