Grzyboski's experience?

No problems at all.  Have purchased online from them several times.  Prompt shipping.

 

Neal Jeter

I have nothing but GREAT experiences with them.  Fast shipping and very responsive to my emails! I highly recommend them!

Ditto for me very customer friendly.

I have done a lot of business with them and have spoke on the phone with Mr Gyzrboski Sr. (Joe?), as well as his son and his wife.

 

Joe's wife is a "Saint" to deal with and is one of the nicest folks you can ever talk to.

Joe Sr, depending on his mood can either be very friendly or kind of harsh, i.e. when I told his wife how nice he was on the phone, she said she was surprised! LOL!

Joe's son is very businesslike and professional.

 

I have got some good deals from them, and their prices are sometimes good on an item or sometimes not good, it really depends.

One thing I can tell you is that, when I had issues with my Lionel TMCC SP Oil Can set, i.e. one of the engines had issues out of the box, they were able to fix it at no charge to me, even though the screw they found logged in the gears could have come from my layout.

They were very patient with me except once when I was frustrated.

But in all they took very good care of me, and sent me some free Lionel items, i.e. catalog, mouse pad etc.

 

Also, Joe "personally"...let me repeat..."personally" signed a thank you note to me.

Thus, in all I recommend them, and continue to purchase from them.

The last time I spoke to Joe Sr I seem to recall he told me, that they test all items before shipping to make sure no one gets any surprises from the factory.

Some folks like that, some don't, and I am not even 100% sure if this is done on every item.

I do not think he does it on factory sealed items, you might have to ask him, as I am not 100% sure.

 

In conclusion, I recommend them.

Sometimes, Joe Sr is like dealing with a more friendly "Madison Hardware", and I am sure Madison Hardware never signed personal thank you notes!

So again, i recommend them!

I can echo all the positive comments without reservation.  I order from them even though I live in Pennsylvania and consequently have to pay sales tax.  All their merchandise is exactly as described, and I've never had trouble with their superior customer service.

 

Bnsftrains,

   Great old time train store one of the last, and top shelf nice knowledgeable people to due business with. 

PCRR/Dave

 

I have been buying from them since the late 90s.  Good folks to deal with and good prices.  Terrific store if you are ever in the Scranton, PA area.

First purchased from them in the early 1980's (via phone back then), and have made subsequent purchases from them at their store, at train shows, and via phone. They are friendly, professional, helpful, knowledgeable and more than fairly priced. Absolutely top shelf.

 

jackson

Very reputable folks to deal with.

Never had a problem.

Several deals with them and never a problem. Generally I call to verify the item is available and order.

Larry

Painless and satisfying

Great inventory, sometimes items that cannot be found elsewhere, prompt shipping, very courteous.

 

I have  1) purchased on line-great experience, very good service;

           2) purchased at York-a less than completely personal interaction, but nonetheless very satisfying, bought items I had sought for a while, still got good service despite their booth being *very* busy;

           3) visited their store and had absolutely PHENOMENAL service. Spent a lot of time, bought several items which I love (Lionel Blue Comet, first issue, along with rolling stock, scenery items, etc.).

 

I would HIGHLY recommend them, and I continue to order from them. After by North Carolina LHS, they are my "go to" place of "train business" (and a Forum Sponsor!).

 

Bruce

I've bought from them in person at their old store in Scranton, and at York and local train shows, and I've bought from their website.  All have been positive experiences.

 

In short, my opinion is:

 

Andy

They had a great deal on Lionelville Buildings several years ago. I bought a set from them.  I should have bought two or three sets at that price. 

 

I have bought from them for over twenty years. I have never had nothing but good experiences over all those years. And still going strong buying from them. The vast majority of my trains have come from them. They are number one in my book............Paul

Always a pleasant experience.

Likewise, I have nothing but good to say. I started using them when I moved out here 19 years ago, and whether it's new or postwar, it's my go-too store.

Artie

Nothing but good experiences......they even answer their emails in a timely fashion......which is a barometer for my hard-earned dollars!

-Pete

I love Grzyboski's.  Excellent service and quick shipping.  I often take advantage of their set breakups.  No problems...ever.

I received excellent service from them. Also, painless shipping to Canada. Two thumbs up.

 

Jay in Ottawa

 

excellent service since more than 25 years; shipping to overseas without problems

 

Albrecht

Germany

No Comment

 

Have purchased from them online and several times from their booth at York.

 

Many thumbs up!

Understand and be sure to read Grzyboskis terms and conditions . If you do you will enjoy your buying experiences with them. Been doing business with Joe for about 30 years and everything has gone well. A 4 star vendor!!!

Excellent, excellent, excellent to deal with.  And folks are right about Joe's wife, Theresa; she is sweet. I have been dealing with Grzyboskis for over 25 years and I can't recommend them enough. (And, yes, Joe usually hand signs a thank you on the invoice which is a nice touch. Received one such just yesterday!

Good one Joe.  I guess I will add the no comment also.    G

I like dealing with Joe, he is a no nonsense guy. Fred

Positive experiences over the years, never a problem.

 

-Dave

Good experiences for me.

 

If you are looking for a real out going personality, maybe you will be a little surprised. BUT, if you are looking for a Lionel Train Piece, whatever, They are Super Dependable and in my opinion, fun to work with. I have met them at York and they are super nice people, just not Outgoing.....WOW, have your credit card ready. Happy Railroading.

I've purchased from them online. Prompt shipping. Great experiences for me.

NO COMMENT.

I have purchased a lot from them. Always been good to deal with, No problems. Lots of inventory.

I was looking for a specific Kline Plymouth switcher recently and sent many emails to different stores. Joe was one of 2 that responded. He had a brand new one in the box that I purchased. Joe answered all my questions very quickly and my purchase experience was fantastic. I highly recommend him.

I decided to try them out. I have done a lot of business with Nicholas smith but what I was looking for grzyboskis had for almost $100 cheaper.   We'll see how I like them.  Nicholas smith is great with customer service and I just hope if I have a problem with the item , grzyboskis will take care of it for me

Great guys to deal with. 

 

I bought both online and from them at York and the Amherst MA show. Never a problem.