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Not sure if this is a true Dcs issue or just a mechanical one.  We have a proto 2 scale gg1 which used to operate just fine.  This year, however, its pantographs will not operate.  I tried manual mode and auto mode with no luck.  Also, I can hear that the pantograph motors are not moving. 
Any ideas.  I already tried factory reset, and the engine runs just fine, except for the pans.
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Barry and G

The pans are not locked down, I've removed them so I can see the tabs that move inside the body of the engine. Nothing's moving in there. 
There is a panto track switch under the engine, but it contorts pickup from overhead catenary.
I'm wondering if a dead battery is making the factory reset not take?  
I'll see of I can charge it up a bit. 

Thank you, I'll report back.

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