Ross Switches Order Time

Does the delay seem to indicate to you that perhaps Ross is trying to cheat you out of something?  I think not.

Just have a little patience.  This hobby requires, and to it's credit actually very nicely teaches, such patience.

Go with Gargraves if you're impatient, and be sure to let us know how it turns out afterward.

Mike

@Mellow Hudson Mike posted:

Does the delay seem to indicate to you that perhaps Ross is trying to cheat you out of something?

Did I say that I felt cheated?

I'm wondering if anyone else is experiencing delays (both stores indicated normal ship times a month less than I've been waiting).

if you order direct from Ross he will tell you upfront how long the delay will be. last I talked to him at Springfield I think he said he was behind about 8 weeks. if nothing more give him a call, and ask about your shops order.

I've used both Gargraves and Ross switches.  It's not a mystery why my layout is all Ross switches, they're simply way better than the Gargraves switches!

Have patience, you'll be glad you waited!

@Mellow Hudson Mike , I would think more positive about this fellows dilemma, after looking at his profile, he’s just been a member for a short time, he has every right to question the shipping of his order. I find it neat that he’s going trough retail dealers rather than going direct. I would guess the situation might be Z-Stuff, they are probably  holding up Ross’s production. My advice would be to call Rocky at Dixie Union Station as he is one of the largest Ross dealers in the country. Phone 513-459-0460, say Leapin Larry sent you his way. (LCCA 1460) @jcels2, great question and Welcome to the best model railroad forum in the USA.

@leapinlarry posted:

@Mellow Hudson Mike , I would think more positive about this fellows dilemma, after looking at his profile, he’s just been a member for a short time, he has every right to question the shipping of his order. I find it neat that he’s going trough retail dealers rather than going direct. I would guess the situation might be Z-Stuff, they are probably  holding up Ross’s production. My advice would be to call Rocky at Dixie Union Station as he is one of the largest Ross dealers in the country. Phone 513-459-0460, say Leapin Larry sent you his way. (LCCA 1460) @jcels2, great question and Welcome to the best model railroad forum in the USA.

That's a good point, it might be Z-Stuff holding it up. I need to order their 4 way yard switch anyway, so I'll give Rocky a call about that and ask if they are behind.

And I try to buy stuff through retailers and not direct when I can. Mario's is near me, so I got most of the Gargraves track from them as well. Thanks for the welcome.

Rick, that's good to know, thanks.

John, you're right. Everything I read on here led me to think that in the first place.

There's a reason that Ross has a backlog, they make great switches.  Also, Steve's service is excellent, and you get a lifetime warranty.

Hi Guys.  Everything you say about ordering Ross switches is true.  I have a bunch ordered and I call Steve about twice a month to check on my order and I always get the same answer.  They are on the way.  My suggestion if you want new Ross switches.  Call Steve and order, get on his list, sit down and be cool.  BTW, one thing before you sit down, be sure you have plenty of rations on the bench, you may be sitting there a long time.   Worth the wait.     Tommy

@thebeeman posted:

Hi Guys.  Everything you say about ordering Ross switches is true.  I have a bunch ordered and I call Steve about twice a month to check on my order and I always get the same answer.  They are on the way.  My suggestion if you want new Ross switches.  Call Steve and order, get on his list, sit down and be cool.  BTW, one thing before you sit down, be sure you have plenty of rations on the bench, you may be sitting there a long time.   Worth the wait.     Tommy

Thanks for letting me know I'm not the only one lol

If I'd known they were this backlogged I would have purchased things in a different order. When I spoke to Bob from Altoona Modelworks at York, he told me it was 5-6 months for a roundhouse kit. So I ordered it long before I'm ready for it.

Jces12, if it’s small quantities you need try the “wanted to buy” post here on the forum. You may get lucky.

Rod, I've already ordered and paid for the ones I am waiting on. But something Tommy said gave me the idea to get some used manual ones as a temporary measure. Use them to fit the track (and fill in the gaps so I can run trains) until the ordered ones arrive. Then sell them, or keep them in case I need more later on.

Well I guess all it took was me posting about it... Double Crossover just showed up, shipped direct from Ross. So I'll let Jeff at Mr Muffins know that I got it. Hopefully the other switches show up in the next couple weeks.

@gunrunnerjohn posted:

There's a reason that Ross has a backlog, they make great switches.  Also, Steve's service is excellent, and you get a lifetime warranty.

I'll second that unless we're on thirds, fourths, or fifths. If I recall, at October 2021 York, Steve had been talking with someone that they were busy as all heck. I believe it was at the OGR Quaker Steak and Lube dinner that I was told this. When I went to the Ross table that Friday, Steve was busy as all heck, I couldn't get a chance to chat with him. I talked with one of the guys there and he had said that everything just went crazy with everyone wanting Ross after the events of 2020(which we know what I'm talking about).

Steve is great to talk to on the phone, gives the best advice about what to do before ordering. Know what you want, have a plan. It's the best way to get what you want in the end. I still need to talk to Steve in person, one of my goals.

I'm seeing a delay to going through the brick and mortar (one of our sponsors, CT McCormick). It's a bummer but this is an item I'll gladly wait for. I couldn't have a realistic-ish steel mill layout in my footprint if it wasn't for Ross product.