SHIPPING AND SHIPPER

Here, direct from the source (UPS website), is the UPS policy regarding shipping to a P.O. box:

 

"You must make every effort to obtain a street address. If a shipper should use a P.O. Box address, the recipient´s telephone number must be included on the label. Your package that is addressed to a P.O. Box may be delayed, will not be covered by any UPS Service Guarantee, and will require an address correction charge. Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted."

Your shipper was correct by not sending your package via UPS to a POB. I would not ship that way either. 

 

As posted by mr Miller you were correct that it could be done but it is not optimal. If you are using a post office box then use the USPS. Simple, easy and less likely that you will have a problem. 

Seems to me that having two different outfits handle a package just gives both of them a chance to escape responsibility should damage occur. "I didn't do it, he did!"

 

Jim

 

There was a discussion on here in the past about the threat and annoyance of having

packages dumped on your front porch, and that many of us cannot afford servants to

be there 24/7 to answer the door, at the whim of the delivering service.  I belong to

that very large group of potential customers.  It is shipped at MY convenience, or it

comes from another source.

UPS calls it SmartPost, those items that are shipped via them and delivered by the USPS.  The shipper must have the option, I would think,

IF you are shipping to a P.O. Box you must>

1) Sign an agreement with the post office to do so.

2) Use the physical address of the post office (your P.O. Box would look like a suite number or an apartment number.)

For instance my my P.O. Box Address is:

P.O. Box 19562

Roanoke VA 24019

 

When shipping UPS or FedEx packages my P.O. Box address is:

6621 Williamson Rd

#19562

Roanoke, VA 24019

 

So the P.O. Box does have a physical address and UPS and FedEx both deliver to it.

Scott Smith

Here's the basic info on FedEx SmartPost.

 

Not something I would ever want to use (note the low limit of liability), but that's just me.

 

I appologize for my earlier incorrect information, UPS calls it SurePost.  FedEx calls it SmartPost.  UPS's SurePost, according to their website, is an economy, residential, ground service. This service combines
the consistency and reliability of the UPS Ground network with final delivery
typically provided by the U.S. Postal Service.

 

For those of us that have a POB this can cause a problem since the PO doesn't deliver to our physical addresses but a physical address is required for a UPS shipment. 

 

Larry

And here's the info for UPS SurePost.

 

I personally wouldn't feel especially good about either the FedEx or UPS arrangement.  I would rather have my packages handled exclusively by one of the three services from start to finish.

 

Note that both the FedEx and UPS services require that the shipper have a contract for that type of service.  My guess is that few train dealers feel the need for that.

Allan, there's nothing better than going directly to the source for accurate information. What a concept.