Atlas-O Service

I had atlas bay window caboose truck break off. Atlas told me they didn't have long enough screw. The tab would break off if the car gets drop in shipping or any stress will break off sounds like what happen to yours. If its still warranty call atlas they will take care of it. 

I had the same problem with an Atlas 2 bay hopper and tried to fix it myself, the fix didn't last and it has been sitting on my work bench ever since.

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I had a brand new  40' UP boxcar that had bad trucks,grab irons and ladders from a bad batch of Zamak. I took photographs and sent an email to Atlas customer service. I received an email within days and had new ladders and truck within a couple of weeks at no charge.

 

Atlas stands behind their product so you should be able to get the parts.

At one point I had 60 of the H21 hoppers.  After a stringline one time about 4 of them had the same problem you have  The truck mount is replaceable There are four screws to mount it  Unfortunately I have been waiting 3 years for the part  Never available

John

Thanks should be able to find a screw and nut to make the repair.

Steve