Thanks for the feedback. I just spent quite a bit of time looking at the problems I've been having. My observation has me theorizing on 3 different issues.
One issue I saw was with the frog (thanks brwester). I'm unsure if its the wheels riding up on the shallow casting or catching on the tip of the center of the frog.
Another issue was on a 072/054 switch. It seems the factory cuts into the inside of the outer rails for the points to settle into. That cut seems to catch the wheel as it passes through.
The 3rd was again on the 072/054 switch. One of the 3 pickup rollers is hanging up on an outer rail through the crossover. This only happens while the engine is reversing through the 072 side of the switch. I looked in the box and there are no plastic ramps for the roller to ride up on for this switch (there are for the 072 switches I have).
So now...what to do...
It could be that the 072/054 switch I purchased is far enough outside of perfect that it's causing both issues I'm having. I'll follow up with Atlas to see what they suggest. That leaves the issue I'm experiencing with the frog. Anyone have any suggestions?
ps...Dave, I thought long and hard about Ross switches but decided against them because I wanted the ties to match all the way through to keep a realistic look