Best Lionel contact\email for parts?

Generally if Lionel doesn't have it or tell you who to contact like North Lima, odds of finding it are pretty slim. "Must Contact Lionel" usually applies to Railsounds. Lionel Service would be the only source. They will help you on that item. On the red lens you will probably have to fabricate one.

Pete

I colored my clear lens with a red Sharpie.  Looks 100% fine.  Saved me the hassle.

Not only will the operator on the phone tell you to call North Lima, but the last time I called for some Railsound Parts, they told me to call Brasseur Electric Trains.

unfortunately brasseur does not accept phone calls anymore.

http://www.traindoctor.com/

Email through the  "Service/Repair Question " link on the "Contact Us" page. If theres any kind availablility of the parts you seek this gets you straight to the source.http://www.lionel.com/ContactUs/  MR has chimed in here on the forum in the past with parts or fixes for some things listed as "unavailable" on the parts site.

Check out this part: 6101116255

Its listed as an alternative to the lens # you posted above and its in stock.

Pete

Norton,

Many thanks, I found that and it appears to be the part without the installation instructions but the instructions are online anyway. So I have ordered this (the other parts formerly shown as needing Lionel authorization are now also available and I have ordered them as well.)

We have two variations of the red hazard lens for the FEF. One, under the part number shown as unavailable and another under a different number. Both can be seen here; http://www.lionel.com/CustomerService/ReplacementParts/index.cfm?setID=&productID=&doAction=partFilter&q=6101116255&match=0

The different number, is in stock and we have PLENTY!

Thanks,

Mike