After receiving 5 Lionel Legacy engines in the past year that had to immediately go back for warranty repair, Gryzboski's is the first to exchange my engine for another new unit. I can not explain how happy and pleased I am. I have dealt with them in the past through eBay and directly at train shows, as well as speaking with their staff by phone. Always a good experience.
Customer service like this will make me more inclined to give them my $ on future purchases rater then shopping for the best price. I'm down to about a handful of dealers that are top notch and step up to the plate to make things right.
Thank you Gryzboski's Trains!
Glad to see somebody standing behind their sales.
Unacceptable and embarrassing.
