Jason's Train Shop.....

Not at all. I always pick up the phone and call Jason to get info.  A good guy to chat about trains as well. 

Sunrise

No MU I don't. I will call Jason and talk to him to stay up to speed.

I do not.  They have been great to deal with and I am very happy with them.  I am pretty sure they are a small operation and keeping a web site inventory upto date can be time consuming/expensive.  I would just call them with any questions.  Jason is a nice guy.

Ed

Popsrr...what, exactly, does Jason bring you up to speed on?

Something no one has mentioned yet, where is this train shop???????????

Johnstown,Pa

SD60M, Jason helps me to be aware of product features and also helps me find items that he may not have on hand.Jason basically is a one man band handling a shop!

Thanks, Poprr!

SD60M, You are welcome.

no

Nope, great shop to deal with over the phone. Super great service, a pleasure to deal with.

 I really think that these shops are under enough stress now days just to stay open. I wouldn't get to worked up about the small stuff. Every time we lose a dealer, I believe the hobby suffers. I would try to back the guys who give good service and care about the customers. I only have good things to say about Jason's, and shops like his.

This isn't about Jason specifically, but about shops in general:

If a business decides to have a web presence, they can't allow their pages to get stale.

Like it or not, for many people, your website is a new customer's first point of contact with your business.  If the site is stale, or found to have a multitude of incorrect information, often this leaves a bad taste in a potential customer's.

If your business is a one man show, or the business keeps one busy enough that they can't properly maintain their website, then that business needs to decide what kind of website they want.  Perhaps a simple, "here is who we are, where we are, and how to contact us."

While many in this hobby have come into the 21st century kicking an screaming, businesses need to always stay on the forefront of adapting lest they go out of business.

It doesn't matter if it's a hobby shop, a car dealership or any other business.  If you decided to tackle a new paradigm, do it right or don't do it at all.

As a side note:   I know we are all passionate about this hobby.  We are also passionate about our long time LHS's.   I don't like seeing local businesses close. However, we seem to let hobby shops get away with business practices that we would never let any other type of business get away with.

Maybe it's the business owner in me that feels this way.  For 20 years in my business, it was either adapt, or be left out.

Again, this is not about Jason's Hobby Shop.  Just a general comment related to this topic.

Next time I am at Cresson this will be a MUST visit.

Bill T hit it right on the head, just phone him knows his inventory inside and out, bends backward to help you with any questions, great place to do business. 

Jack

Jason has amazing prices and great service.  Doesn't bother me in the least that his website is not 100% accurate.  I still like browsing his specials online.

Just call him!

Jason"s is the BEST  place to buy MTH products.  Prices are sharp and the service is exceptional.  If Jason doesn't post a price......That MEANS CALL and be surprised!!!!

Larry

Jason's is a nice shop and when you talk to him, he is very helpful and informative as to what is available, what is on the way and his prices are very competitive.

Although his website selection is fairly good and easy to navigate, I do wish that he would also make use of the MTH product locator.  I understand he is a one man show, but sometimes he forgets to call when the order arrives.  I do hope that he is doing well in the new Johnstown location.

I stopped by Jason’s shop last Saturday.  I was driving the Model Railroad Open House circuit and after leaving Altoona I decided since I was that close why not pay a visit.  I checked his website for store hours and discovered he was still open, so I entered his shop in the GPS.  I soon discovered that Garmin still list’s his address at the old location.  Once I realized I was going to the wrong place, I just entered Altoona in the GPS and remembered where his store was once I arrived in town.  Jason was working on a Polar Express Steam engine.  I purchased a few small items and talked to Jason.  His shop is closed on Sunday and Monday.  He said he may try opening on Sundays for the Christmas season, but because of all the churches in the area parking is tight.  If you decide to go, give him a call first.

Chip

when you called it a BREAKER, then I knew you were from Pennsylvania.

Terrific looking coal breaker model.

Always look for them when visiting a layout for the first time.