I wasn't going to mention this but I will for a reason. As mentioned earlier, in all my years of buying and selling I have only been disappointed twice and had two claims. My first was a long time ago, back in 2003, I was walking out my front door. I just had back surgery 3 days previous so was moving slow. I have a blacktop circular drive with an island in the middle. My postal lady must have been having a very bad day, because as I was walking out she was navigating the circular drive and as she drove past a package came flying out the window and landed almost at my feet. Then she saw me and she couldn't get out of there fast enough. I am sure she was just having a very bad day, but it was such a blatantly stupid thing to do I wrote on my insurance claim form exactly what happened. Had she stopped and apologized for being so foolish, I wouldn't of even filed a claim. Made me more upset she drove off after she did it than anything, especially as I saw her staring right at me as she drove past.
The package contents were an antique glass rolling pin and the contents were antique german swirl glass marbles. Best deal I ever got on ebay, cost me about 50 bucks to buy them, contents were worth (or would have been worth) around 1000 dollars. All ruined. The package was marked fragile in several spots, bright orange stickers all around. To this day I often wonder if since she was having such a bad day, perhaps it was all those orange stickers that set her off! Needless to say about a month later this lady was fired for something entirely different but just as foolish.
Why I brought this all up---to this day I won't put a fragile sticker on a package. I'm convinced if someone along the chain is having a bad day, I don't want my packages drawing any more attention than they normally would. I should also mention for my two "bad" post office episodes, I've had at least 1000 good shipments. That's not a bad average I'm thinking...and I have shipped a ton of glass, which includes alot of old expensive gas pump lenses.
Also...if you ever receive a package that has any damage, take pictures. We all have camera's anymore, take pics before you open it, take pictures while you open it, save all the packing materials and the box. Remember how your item was packed inside the box. You are covering yourself then if you have the damage documented and that's important if it's a pricier item...and you are also helping the post office tremendously when you do this, they'll appreciate it if and when you have to file a claim because you are making their job easier. Hope that helps down the road...