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Just got this unit and it will not go up or down, all other functions seem to work. I can hear the moter going but no movement. Any tips in taking it apart to see if the gears are slipping or the string is misaligned.  I see 4 screws holding the box together anything I should be watching for when I take these screws out?  Thanks.

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Susan's link just worked for me.  Thank you for posting the link Susan.  It's good to see what it looks like before you delve into a project like this.  My crane is in the box right now and hasn't been used in a while so I expect to find the dreaded broken gear the next time I put on the layout.

 

Joe

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