midge rules again

terry hudon posted:

a couple of weeks ago,i sent midge an email on some parts I required,,,,she emailed me on a sunday ....afternoon,,,,,,,,,,,,,,,,geeze,,,,,,I replied back,today I got a response,saying she was sorry ,for the delay,she had been out sick off and on for like 10days or so,,,,,,,she is a "national train treasure "an I suggest we have a national "we love midge" day !!!!!  

I second that motion - she is a real asset to MTH - kinda like Lenny Dean was to Lionel !

Always great service from Midge.  Thanks Midge.   Joe

All in favor, say Aye!!

I have talked with Midge on the phone and emailed her.  I am always well pleased with her knowledge, speed, and courtesy!  Many other companies need people who do their job as well as Midge!!

I never knew how good she was until I started dealing with the other side of the parts house, I really miss dealing with Midge!  At York, I try always make a point of dropping by and saying HI and complimenting her on the excellent job she does.

I've dealt with her once (Need to call her up again here.) a few years ago.  I had a very early PS-1 equipped Hudson that I needed parts for, and wanted to upgrade.  At one point MTH made Protocouplers an upgrade option, and I wanted to add one to my Hudson.  She let me know that yes, it was an old kit, but they had no more.  But she'd talk to the techs and see if she could send me the parts needed to make my own kit to do the upgrade.  When the parts order came, there were the items I needed to do the upgrade, and fix the locomotive.  She understands we love out trains and was more than willing to help us keep them running, even if they are 15 years old.