CW, I agree that "It's not the consumer's job to determine whether a request or suggestion is feasible. That's the responsibility of the manufacturer/importer."
But whether they're handling it just fine, at least from the audience here, is certainly subjective based upon any thread here discussing a new catalog arrival. "Nothing for me, no new tooling, just more re-runs." As all the companies have said - even in other scales - that when they pour thousands upon thousands of dollars into new tooling, it has to be a product that will have positive sales over an extended period of time over multiple production runs. And actually pertaining to MTH, they did just tool up the scale 44 ton switcher.
Wish lists and reality are two different worlds. For example, there is a reason why there are so few decals currently made in O scale and it has everything to do with sales numbers and profitability.
In one of the prior Trainworld/Trainland live streams, someone asked for a particular product in a particular road name for HO scale. The rep chuckled and responded that if they wanted to pay for the tooling and the entire production run, they could consider it.
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Ken, you are doing an outstanding job with all these video projects and live streams you have done thus far. In the past there have been threads here about what can be done to promote the hobby. Well, it seems to me that you folks at Trainworld/Trainland have hit upon one idea and are carrying through with it. Regardless of the company or the scale, you have boundless enthusiasm that is certainly obvious in the videos. You no doubt have your own preferences and likes, yet like a good reporter you leave them aside (a lost art these days) and give the company reps a chance to shine. Bravo!
The one with Jason Shron should be very enlightening indeed. He's been very open about discussing the challenges, risks and costs of bringing new product to market in HO and N scales, which are far bigger markets than the 3-rail one. Looking forward to all your future video streams and YouTube posts.