I just bought an MTH 30-2198-1 O Gauge MTA R21 Subway Set with Proto-Sound 2.0. Looks great but it seems to be dead on arrival. Lights in all cars work but the powered car makes no sounds either with track power or horn / bell (I'm using an MTH 4000 power supply). Powered car does not move in either direction. It came with a J&W Battery replacement. Have also tested with a new MTH battery, still nothing. Tried a Factory Reset from the manual, but - again - nothing...
Other engines work 100% on the same track.
Tried contacting vendor but so far, no response.
Any suggestions?
Many thanks!