New Little Joe,PS 2, no sound

Menu/Advanced/ Reset engine/ feature reset.....

Unfortunately, that didn't work- strange

have you tested the speaker?

Checked the volume pot and wires?

Do you get any sound  with  a track signal test?

how would I make a track signal test- all of my other MTH engines work fine with all sound effects ?

When the track signal is low, it's possible for the engine to get stuck in the signal test. That is the sound remains muted. An engine reset should have cured that.

I would then try 1 whistle 5 b from conventional no tiu installed that might work should hear 2 whistle toots if reset works

Alan 

1W 5B Engine reset in Conventional mode

otherwise I would send board to GGG to repair or whole engine!

Alan 

Check speaker, Speaker leads, connector and even wiring for pinch or break.  After that board needs to be tested by a tech.  G

Will do- It is brand new right out of the box- I will check all of the leads and if no luck, will contact the seller(Trainz)-thanks

You be surprised how many times a ""NEW"" Old stock engine sold on the secondary market has been actually used and or no knowledge of how it was treated or stored.  Part of the reason manufactures set a time limit on warranty for that type of old stock.  The engine has to be at least 5 years old already and could be as old as 12yr.  G

I checked the odometer and hour meter and it had less than 1 mile and 3 minutes on it- I believe that this was new

What do we have that controls sound?

DCS remote

Menu/ sound/.... Bell volume, horn etc.

Number 4 softkey  on/off

Feature reset,

Factory reset

A track signal test sometimes disables sound. A good battery is required  to have anything stick(settings with the engine.

Conventional..... volume pot....

Battery, a dead or weak battery can do strange things with the sound.

Disconnected wire someplace.

Bad speaker.

I really like this checklist- will take it item be item- Thanks very much

looks like they were in '04, '10, and '13.

Which one this is, ?????

I had another PS2 3v 4ohm speaker with flaking on the magnet come thru. Still worked though.