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April 2, 2013 - In an effort to better inform our retailers and distributors of upcoming arrivals from M.T.H., we have begun publishing a semimonthly list featuring the upcoming items scheduled to arrive at M.T.H. within two weeks of the newsletter article publication date. Upon the completion of quality assurance inspections, the items will begin shipping to M.T.H. Authorized Retailers and Distributors.

 

Item No. 20-20258-1 Norfolk Southern ES44AC Diesel Engine w/Proto-Sound 3.0 (Hi-Rail Wheels)

Item No. 20-20258-3 Norfolk Southern ES44AC Diesel Engine (Non-Powered)

Item No. 20-20261-3 Conrail ES44AC Diesel Engine (Non-Powered)

Item No. 20-20263-1 Southern ES44AC Diesel Engine w/Proto-Sound 3.0 (Hi-Rail Wheels)

Item No. 20-20263-2 Southern ES44AC Diesel Engine w/Proto-Sound 3.0 (Scale Wheels)

Item No. 20-20263-3 Southern ES44AC Diesel Engine (Non-Powered)

Item No. 20-90708 Santa Fe 6-Car 50' Ps-1 Box Car w/Youngstown Door

Item No. 20-90709 Santa Fe 6-Car 50' Ps-1 Box Car w/Youngstown Door

Item No. 20-90712 Detroit Toledo & Ironton 6-Car 50' Ps-1 Box Car w/Pullman Standard Door

Item No. 20-90713 Detroit Toledo & Ironton 6-Car 50' Ps-1 Box Car w/Pullman Standard Door

Item No. 20-90714 Southern 6-Car 50' Ps-1 Box Car w/Pullman Standard Door

Item No. 20-90715 Southern 6-Car 50' Ps-1 Box Car w/Pullman Standard Door

Item No. 20-93563 Detroit Toledo & Ironton 50' Ps-1 Box Car w/Pullman Standard Door

Item No. 20-93564 Southern 50' Ps-1 Box Car w/Pullman Standard Door

Item No. 22-60030 British Railways 4-Car LMS Standard Passenger Set (Fine Scale Wheels)

Item No. 22-60031 British Railways LMS Standard Baggage Car (Fine Scale Wheels)

Item No. 22-60032 British Railways LMS Standard Passenger Car (Fine Scale Wheels)

Item No. 22-60033 British Railways 4-Car LMS Standard Passenger Set (Fine Scale Wheels)

Item No. 22-60034 British Railways LMS Standard Baggage Car (Fine Scale Wheels)

Item No. 22-60035 British Railways LMS Standard Passenger Car (Fine Scale Wheels)

Item No. 22-60036 London, Midland & Scottish Railway 4-Car LMS Standard Passenger Set (Fine Scale Wheels)

Item No. 22-60037 London, Midland & Scottish Railway LMS Standard Baggage Car (Fine Scale Wheels)

Item No. 22-60038 London, Midland & Scottish Railway LMS Standard Passenger Car (Fine Scale Wheels)

Item No. 30-1582-1 Union Pacific 4-8-8-4 Imperial Big Boy Steam Engine - With Proto-Sound 3.0

Item No. 30-20115-1 Santa Fe SD-45 Diesel Engine w/Proto-Sound 3.0

Item No. 30-20116-1 Great Northern SD-45 Diesel Engine w/Proto-Sound 3.0

Item No. 30-20117-1 Norfolk Southern SD-45 Diesel Engine w/Proto-Sound 3.0

Item No. 30-20118-1 CSX SD-45 Diesel Engine w/Proto-Sound 3.0

Item No. 30-50064 Long Island Die-Cast Bus

Item No. 40-1001 RealTrax - 10" Straight Section

Item No. 40-1011 RealTrax - Adapter Track Section

Item No. 40-1018 RealTrax - 3.5" Track Section

Item No. 40-1029 RealTrax - 10" Insulated Straight Section Set

Item No. 40-1106 Black O Bridge Girder

Item No. 40-4000 Z-4000 Transformer

Item No. 40-9014 Tunnel Portal - Single

Item No. 40-9015 Tunnel Portal - Double

Original Post

Replies sorted oldest to newest

The Best thing MTH could do for this hobby is live up to a decent standard when it comes to repairs ESPECIALLY warranty work so we are not waiting for months to get items back and corrected that we spent our hard earned $ on.. The only new thing I will consider is wether I will continue to buy MTH!! If you are watching, Please hire some service staff, apparently it is needed. Thank you

Originally Posted by rep56:

The Best thing MTH could do for this hobby is live up to a decent standard when it comes to repairs ESPECIALLY warranty work so we are not waiting for months to get items back and corrected that we spent our hard earned $ on.. The only new thing I will consider is wether I will continue to buy MTH!! If you are watching, Please hire some service staff, apparently it is needed. Thank you

MTH's Repair turn around time is down to a few weeks.  It is getting better and better.

Originally Posted by 3rdrailMike:
Originally Posted by rep56:

The Best thing MTH could do for this hobby is live up to a decent standard when it comes to repairs ESPECIALLY warranty work so we are not waiting for months to get items back and corrected that we spent our hard earned $ on.. The only new thing I will consider is wether I will continue to buy MTH!! If you are watching, Please hire some service staff, apparently it is needed. Thank you

MTH's Repair turn around time is down to a few weeks.  It is getting better and better.

Sent in a Rev. L tiu for repair. Got to service on 3/6. When I check up on it all it says "Your repair has been received and is in the Service Queue awaiting repair"

Originally Posted by Greg Orlando:
Originally Posted by 3rdrailMike:
Originally Posted by rep56:

The Best thing MTH could do for this hobby is live up to a decent standard when it comes to repairs ESPECIALLY warranty work so we are not waiting for months to get items back and corrected that we spent our hard earned $ on.. The only new thing I will consider is wether I will continue to buy MTH!! If you are watching, Please hire some service staff, apparently it is needed. Thank you

MTH's Repair turn around time is down to a few weeks.  It is getting better and better.

Sent in a Rev. L tiu for repair. Got to service on 3/6. When I check up on it all it says "Your repair has been received and is in the Service Queue awaiting repair"

Not good news. We have a new Rev L in there as well. It's been at MTH longer than we had it. 

Originally Posted by gmorlitz:

I've never paid much attention to these posts. Why are "standard" items like RealTrax and the Z4K listed? Because they were out of stock and are now coming back into stock?

 

Gerry

Charlie's posts are not specific to his store, so it has nothing to do with that at a specific store level. 

 

It simply means MTH is shipping quantities of these items to dealers who may have ordered.  So, if your dealer was out and ordered some, they will have them again soon.  Or if it's a new product and it was ordered, it will be there soon.

 

-Dave

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