i ordered light bulbs from autolumination 363 and 1443 and they sent me 12 volt 3 watt bulbs what is the deal with them changing the bulbs without asking. I find this messed up and wrong if they don't have what you order they should contact you first before sending other stuff out.
Replies sorted oldest to newest
I have ordered bulbs from them not one problem with them and i did make the mistake order wrong bulbs but called them got it taken care of before shipped and are you sure you order the right ones because it is easy to do on there.
Yes I have my order form right her and on the web sit they don't even have these 12 volt 3 watt bulbs so I don't think I could of even miss ordered
Jeff do you mean 1445 no such number of 1443 and your 363 is right and they also sell auto bulbs too what you could have got by mistake if you check out thru paypal it will add it to your cart automactic but if you entered it manuelly you could have typed the wrong number.
Yes I have my order form right her and on the web sit they don't even have these 12 volt 3 watt bulbs so I don't think I could of even miss ordered
hello bigdogjeff1.............
Could those bulbs you ordered LED bulbs by mistake ?
Tiffany
Yup I emailed them waiting for a reply but not holding my breath
i would have called them less chance of error if you tell them in person.
Alan
I didn't see phone number on the web page they just post email so I am hoping they get back to me.
What are the markings on the bulbs you received? Some of the bulbs used for trains had dual ratings - one rating for automotive use (14V) and sometimes a second different voltage for another application, but with a shorter or longer lifetime. A 1449 is rated for 14V @ 250 hrs. At 12V the bulb would last quite a bit longer. Are the bulbs you received the correct physical size?
Correct me if I am mistaken, but doesn't 12 volts, 3 watt rating translate to .25 amps?
IMHO, those bulbs are going to burn hot, and I would not use them inside anything with a plastic shell / body.
Jeff,
Autolumination has always First Class Service. I also think that this could have been avoided. All they had to do is give you a simple note.
I did delete my original post. So many times rants are posted too soon. It was a wee bit harsh, I apologize.
quote:I got a reply they told me they are correct, the people that made the bulbs made it right just stamped the bases wrong.
I would return them.
IMHO, the key number is the amperage at a given voltage. If you have an accurate VOM that reads fine enough, I suppose you could use the volt meter function to set the voltage , and then use the amperage function to measure the amperage.
According to the table I have handy, a 363 should draw .20 amps at 14 volts.
And a 1445 should draw .15 amps at 18 volts.
If the voltage is set lower, the amperage will be lower, and if the voltage is set higher, the amperage will be higher.
I guess that I am particular about the bulbs I use because I have seen enough plastic bodied trains and accessories that were damaged by excessive heat.
bigdog, I find it beyond belief that your vendor would accept from a supplier a misidentified part, and send them out to their customers, such as yourself.
I would email the vendor; tell them you want the correctly identified product from your original order; and, make arrangements for them to pay for the return shipping of the wrong items they sent you.
If they balk at this, go through your credit card company to dispute the charge.
quote:The 1445 is 1449 but These are used for oil Derrick and water tower they don't have plastic around the bulbs and need the high heat to get them to bubble
Just curious: which accessories? Perhaps Colber or American Flyer? I don't think that Lionel made a bubbling water tower, and their postwar Oil Derrick used a 363 bayonet based bulb.
As far as the bulbs go: If the manufacturer couldn't get the markings correct, how can you trust them to get the specifications of the bulb itself correct?
bigdog, I read your earlier post where you related the same thing: the vendor says it's the right bulb with misnumbered base. I'm saying I would not accept that representation from your vendor and suggest they find a more reliable vendor.
Unless they are the sole supplier of what you need, my suggestion is that you get a credit back via your credit card company; buy what you need from an alternate vendor,
and move on.
Frankly, I'm more than a little surprised that your vendor would accept misidentified product from their vendor in the first place; or do so knowingly without an exceptionally deep discount due to the misidentification.
Hey, they're your $$$ and your trains; do as you like.
Access to this requires an OGR Forum Supporting Membership
