Ordered MTH parts from the site.....supposed to get email confirmation? | O Gauge Railroading On Line Forum

jini5OGR Forum Member SUPPORTING MEMBER

Placed an order with MTH on Sunday afternoon. I had to open an account. All went well. Placed the order and was given an order #. The site said I would soon receive an email confirmation. It is now Monday 10:20am. I have not received this email. Not in my junk folder either. Am I missing something here? Has anyone experienced the same thing? MTH parts division made it clear you will not be able to speak to a human. So I wont be able to check on the order by phone.

10/18/2110:40 AM

Original Post

gunrunnerjohnOGR Forum Member SUPPORTING MEMBERDIGITAL SUBSCRIBER

You don't get email from Lionel either, so you go on the website to check your order through your account. Here's a couple of mine from the MTH parts site.

When I click on the VIEW link at the right, one of the things displayed is the tracking number. Use that to track your shipment.

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10/18/2110:57 AM

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