This was sent to me today:
Dear Mr. Chase:
First let me apologize for my delay in replying. I have just returned from holiday vacation.
Concerning the OGRR discount, we have been upgrading and improving our web site at www.sceneryexpress.com. While making the improvements, the “OGRR” codes were lost and we are having difficulty getting them re-established.
On your next order, write the “OGRR” code under “SPECIAL INSTRUCTIONS” and we will do our best to see the discount gets applied. Also, if you would be able to “call-in” your order and speak to one of our representatives personally, this would also insure the discount is given.
Thank you again for your interest in Scenic Express. Please let me know if I can be of any further assistance.
Happy New Year!