So, I purchased an MTH Rail King set for fun last year. It was the Union Pacific SD70Ace compressed version with three intermodal cars and trailers. An End of train device and track. The set was really nice and quite frankly, I was pretty impressed with the whole affair. So, I set it up and ran it for days, then one day, the right ditch light was SOL. I was not upset or anything. After all, who said railroading was a perfect business. I contacted MTH. I set up an appointment and off I went. I arrived with my SD70 and they repaired it within one hour. I was so impressed by the people there. Very professional and very polite. The place is huge. A warehouse and repair facility that would rival any Porsche Dealerships repair facility. I mean there were trains every where.
Personally, this is awesome for me, but one fellow who resides in Alaska cursed me no end......LOL He had to wait for several weeks (which is not bad for a major repair). MTH is a good company with excellent products in my humble honest opinion. Though I realize not everyone will have the same results, I suspect the fact I live so close to them is a bonus for me.
Pete