Weaver Service

TheClutchGuyOGR Forum Member

I must say that I was quite impressed with Weaver service. I had my 3 rail GP38 for less than a month when the sound stopped working and the front truck would derail when making right turns. I e-mailed Weaver and they gave me an RGA number right away. I sent the engine back on January 24 and I received the repaired unit today via UPS. They replaced the speaker and extended the wires. I am looking forward to my next Weaver purchase.

1/30/129:49 PM

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paul m.OGR Forum Member

Weaver Models is the best when it comes to customer service.

For manufacturers of train-related items(e.g., transformers), MRC is great.

paul m.

1/31/129:58 AM

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BobbyBOGR Forum Member

I have also had great service from Weaver. A while back I purchased an RS3 and shortly after receiving it the sound went out. Called them up, got an RMA #, and sent it back. I received the repaired engine the next week. I am very happy with their service.

1/31/1210:11 AM

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maa5344OGR Forum Member SUPPORTING MEMBER

Weaver is an outstanding vendor that stands behind their products, no questions asked.

Mike

1/31/121:55 PM

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