Skip to main content

While running and testing both of these brand new Heavy Pacific engines after solving the lighting issues I had on both a new issue was found when running the PFA while quilling whistle was enabled. I found the problem while using the DCS app on an iPad because when you enable quilling whistle and steaming whistle then you can toggle the whistle cord pull slider between purple for quilling+steaming whistle or white for normal non-quilling. So I had it in quilling all night to show off whistle steam. However, when I activated the PFA, it plays fine all the way up until the very last departure sequence just before the engine takes off and plays a loud garbled sound and then as the engine begins moving sound is normal. I've tried his several times and the sequence happens every time on both engines.

Now at home after club, I tried using the DCS remote rather than the app and  first try invoked the PFA and it played perfectly all the way through. However, I failed to turn on the quilling whistle and whistle steam function for that test. So then I enabled both quilling whistle (SPW) and seaming whistle (FSW) and then tried the PFA sequence and again got the garbled sound at the very end of the sequence just before the engine moves.

Both engines, both the Army and the Rock island versions did this but have different PFA sequences so this appears to be somehow a common mistake in the sound files.

Worse, I cannot reflash the sound files because MTH did not post sound files under the engine support pages.

Last edited by Vernon Barry
Original Post

Replies sorted oldest to newest

Sorry for the shaky video, just trying to get the sequence and sound so you can understand what the problem is.

Again, the way this was invoked, first turn on SPW quilling whistle, and then start the PFA. It's the last sequence, just before rolling out this garbled loud sound plays. If SPW (quilling is not enabled) then the PFA appears to play normally without the bad sound.

Attachments

Videos (1)
IMG_3294

This would be something to report to MTH. I have a Railking PS3 engine that I upgraded the sound file with a quilling whistle from another file and I also replaced the standard whistle from that file. Changing that standard whistle caused the same garbled output yous saw at the end of the PFA sequence. After listening to the files, I notice that the upgraded whistle was just ever so slightly shorter and smaller in size. That small area of missing file caused my garbled PFA when the sequence reaches the whistle que, it calls a memory location with nothing in it and plays static.

I'd be curious to know if this affected all of these locomotives or just yours. I'd assume that your engine needs to be reflashed and potentially with a fixed file from MTH.

Moving also the details of the LED lighting related failures on both of these engines found during unboxing showing QC problems to this topic rather than posting against a dealer's advertising post about the engines.

20-3812-1 U.S. Army one had the headlight wiring harness reversed and thus the light did not work from the factory.

I simply used a needle pin to press the locking tab of the internal crimp connectors in the LED side of the socket to extract the wires and then reverse them in the plug to match the wiring harness.

On the 20-3828-1 Rock Island model, the front LED green class lamp was out. Further inspection revealed the ceramic style LED was damaged and missing the actual LED at the tip. Most likely just rough assembly when the LED was installed through the boiler shell and then bent and pushed into the tiny lamp lens housing.

Attachments

Images (2)
  • mceclip0
  • mceclip1
Last edited by Vernon Barry

I just checked, MTH has now posted the sound files. I have no idea if they are "fixed" but they weren't there Friday. These are just the 2 examples I had.

Please keep us up to date on this. I have the B&O version on the way. Not sure if it'll have an issue or not, but definitely want to know what happens here.



FWIW, I got 3 of the P5As that shipped in December. All 3 had issues (pantographs and running). I'm glad MTH is still producing product, but quality control seems to be a secondary consideration for now.

Last edited by Andrew B.
@Andrew B. posted:

Please keep us up to date on this. I have the B&O version on the way. Not sure if it'll have an issue or not, but definitely want to know what happens here.



FWIW, I got 3 of the P5As that shipped in December. All 3 had issues (pantographs and running). I'm glad MTH is still producing product, but quality control seems to be a secondary consideration for now.

If a person buys a loco and has issues out of the box or even at day 364 still under warranty, and it was purchased from a dealer that does not do repair work, what options does this person have? What did you do with your p5a's? I know that a dealer who cannot repair or replace is supposed to give a full refund(mth warranty states). What a shame to wait on a preorder for aver a year and then left without a loco after receiving a refund.

@jini5 posted:

If a person buys a loco and has issues out of the box or even at day 364 still under warranty, and it was purchased from a dealer that does not do repair work, what options does this person have? What did you do with your p5a's? I know that a dealer who cannot repair or replace is supposed to give a full refund(mth warranty states). What a shame to wait on a preorder for aver a year and then left without a loco after receiving a refund.

I've got a repair guy working on them. I bought them because I want them, not because I want to return them. They'll probably never get done again, so sending them back does no good.

If the dealer doesn’t do repairs, the customer is refunded and if the item has a dollar value over a certain threshold (was $100 at the old location), it is sent back to MTH and the dealer is credited.  The dealer would rather get it back to sell because he can profit from it, so if he insists and the pile of returns gets big enough, they call me to come in and do repairs.  However, whether the original customer is called and resold the product is up to the dealer.  This is not a fast process.  Can take months to accomplish.  If the customer really wants to keep the item, in or out of warranty, it’s in his best interest to find an ASC.

thanks vernon. lets hope mth does just that. maybe I will get the mikado instead. I have two mikados in my collection already and was wanting a pacific wich I do not have.

I like how the steam effect comes directly out the whistle. I assume they have two smoke units. one for the stack smoke and one for the whistle smoke. just basing it off how it is filled.

this is how I wish lionel would do it all the time. this way you know the whistle steam is getting enough fluid in the batting.

keep us posted here if mth does acknowledge the problem and has a fix. thanks again.

OK, the bad news, I had some time to repeatedly try the above fix on the 2 engines I have as well as trying different files. The edit makes the sound segment playable in ADPCM application on the PC, however, it does not appear to fix the sound in the engine when flashing the file (and yes, I date and time code stamped the files and checked multiple times what I was loading).

I even tried making the segment just a silent segment and even that failed.

After much trial and error, it takes between 10-20+ minutes or more to flash a complete sound file, then further time to cycle the engine, go through a quilling whistle, and then run through the complete PFA, I gave up on the original sound file. I tried using the index edit option and again, this makes the segment then play correctly in ADPCM on the PC, however, when flashed to the engine no change and still causing the horrible loud noise during the last segment of the PFA. So then I tried the option to edit the sound segment and make it silent. That also did not fix the problem. Because the total cycle time (make a change, flash the file, power cycle the engine, start it, play the quilling whistle, then start and go through the complete PFA this is a royal pain in the posterior.
So I just decided to go back to an older 2017 version of the heavy pacific engines Product Search | MTH ELECTRIC TRAINS and then choose an older sound file. These engines did not have the steaming whistle function, but using the edit softkey of ADPCM, I was able to add the function. So I have both quilling whistle and steaming whistle, as well as a PFA with no bad sound file segments to invoke.

Font Screenshot Rectangle Parallel Number

his is not ideal for everyone and all road names, you might prefer a specific PFA.

Also, I have not yet tried (again this cycle time is a royal pain) to copy segment 241 from an older known to work file into a newer 2022 file with these Heavy Pacifics.


Bottom line, this is a hack, not a fix, and anyone with one of these should be demanding support from MTH on such a broard reaching mistake- let alone one made to an entire summer's release worth of engines.

Don’t want to minimize this but can’t you just turn off the quilling whistle until MTH posts a corrected file?  I understand workarounds are less than ideal but sometimes that is better than getting all exercised while you wait for something to be fixed.  You have people on this thread and reading the forum who are aware and I am sure this will not be ignored.  So, I am sure if the only issue is the file, a corrected file will be developed.

Also your fix seems legitimate to me.  Why is that a hack?  Not trying to argue, just think it seems like a good approach.

Last edited by Ray Lombardo

Don’t want to minimize this but can’t you just turn off the quilling whistle until MTH posts a corrected file?  I understand workarounds are less than ideal but sometimes that is better than getting all exercised while you wait for something to be fixed.  You have people on this thread and reading the forum who are aware and I am sure this will not be ignored.  So, I am sure if the only issue is the file, a corrected file will be developed.



I have suggested this as a work around as well, till an updated sound file is posted. Turn off the quilling whistle before starting the PFA sequence, turn it back on when it's over.

Add Reply

Post
This forum is sponsored by MTH Electric Trains

OGR Publishing, Inc., 1310 Eastside Centre Ct, Ste 6, Mountain Home, AR 72653
800-980-OGRR (6477)
www.ogaugerr.com

×
×
×
×
Link copied to your clipboard.
×
×