Did your set's observation car have a passenger car frame or did it have a baggage car frame with "baggage car door steps" that lead to nowhere?
1.) If your observation car had the incorrect baggage car frame with those out of place "baggage car door steps" that lead to nowhere, have you left it alone or contacted Lionel's customer service department?
2.) If you contacted Lionel's service department did they send you the correct frame to replace it yourself or tell you to send it either to them or an authorized Lionel repair place to have those baggage car steps cut off, or suggest you cut them off yourself?
3.) Did you cut off those baggage car steps yourself?
I'd like to know whether your response from Lionel Customer Service was the same response I received, "telling me to have the steps cut off (claiming it wasn't really a factory error or shortage of the correct passenger frames), OR did they instead send you a replacement passenger frame for your observation car?
Thanks for sharing your experience with this situation.