>> I'm so tired of the "Scott didn't market his products in the way we want to be marketed to" argument.
One thing we probably can agree on is that the existing marketing strategy has not resulted in any new S products from Sunset in many decades. Perhaps it is time to consider moving to a more effective promotional plan? Communicating a sales pitch and product message to where the customers are located is not rocket science, y'know.
>> That is where I learned of the disdain for Sunset in S.
Memories are long when it comes to paying top dollar for brass imports that have serious problems. Unfortunately, the past cannot be changed at this point in time.
However, I have no disdain for Sunset and neither do any of my closest 100 train buddies in S scale. Most of us would like to see Sunset get off the dime and do something nice in S and promote it effectively. A few rotten tomatoes in the bunch do not make for black balling or widespread disdain on the part of the entire S community.
>> I tried to get an Erie Berkshire project off the ground <snip>
>> Plenty of people in S aware that Scott wanted to make P class SP Pacifics.
Part of the problem is Sunset's use of unofficial third-party hobbyists to be a spokesman. Sunset needs to speak for itself in a louder voice in order to be heard. Their message can be in print, online, in person, trade shows, etc., but it needs to be from Sunset itself and directed to S folks specifically. This has not happened.
Pacifics are known to be poor sellers in all scales. Ask any HO brass importer and they will all say the same thing. Pacifics rarely pulled freight trains and folks shy away from them. The Erie does not have any following in the S community. It is very difficult for any of us to name just one or two Erie enthusiasts active in S scale.
Sunset's proposed S product choices have been rather poor to put it mildly. I suspect this is because they have not personally become involved in the S community to find out what is desired. Asking the O gauge dealers is not the answer to this dilemma.
All of this reminds me of the old adage: "Ask ten S guys what they want, and you will get 12 different answers because two of them will change their minds before the survey is completed." All of this is true, but darned if River Raisin, SouthWind Models, Des Plaines, SHS, American Models, Smokey Mountain, PBL, PRS, etc., etc. have figured out how to produce successful models which kept them in business for many years. All of these folks talked with potential customers at length before announcing new products. Sunset would benefit from doing the same.
>> Scott personally told me that he would pretty much do any S project that we could get enough interest in.
That is one of the main causes of his S problem: He wants "we" (us) to do his marketing for him. He has not demonstrated a willingness to do his own effective marketing directly to S folks. Everybody in the business will do anything if "we" bring them enough customers with cash in hand. River Raisin Models has even done AF-compatible brass imports when the money arrived. If you bring me enough customers with money, I will call up Boo-Rim and get you anything you want.
>> I wish I had a layout I could run <snip> I'm at the mercy of the pace of the mfgs.
Why not build a layout using AM track, Gargraves track, Shinohara track, Tomalco track, Fastraxx track, SHS/MTH flex track, etc. The products are there, but many are not strictly RTR (ready to run). But they work (or can be made to work) and can be improved in the realism department with weathering and ballast. Attach a switch motor of your choosing (I like SwitchMaster) and away you go. AM makes most of the commonly used generic diesels and a small variety of steamers. Structures abound all over the place. Various command control systems (DCC, etc.) or DC or AC all exist.
I don't see any major obstacles to building an S layout. If none of the available products are acceptable for whatever reason, switching to HO would offer a greater variety to choose from.
I guess we can agree to disagree about Sunset, but the strategy of "you bring me enough customers and I will make anything" is simply not resulting in anything new for S. The lazy man's approach to marketing and promotion will not impress anyone nor will it cause them to stand up and take notice.
But none of the above is black balling by the overall S community. A handful of nastygrams to one person does not constitute black balling by the entire community. Until a genuine new product is offered by Sunset, most of us will be looking toward other established S firms for new products.
Thoughtfully......Ed L.