His name is Norm. I also know his last name, but probably shouldn't post it here without permission.
He and his wife,Sue, owned Collector's Choice train store in Kansas just across the Missouri-Kansas state line from where I used to live Lee's Summit, MO.
Man, what a great place it was for trains, parts, repair,service and a warm and friendly atmosphere.
I live in Chandler, AZ now and really miss those folks and their store.
Thanks for unknowingly bringing back some very happy memories for me.
Larry