I just had to share this....
I purchased a new/old stock Williams/Bachmann J class from a local dealer a few months ago. It ran fine but had some severe issues with the motor overheating.
I approached Larry Harrington at York on Thursday afternoon and explained the issue. He immediately thought it may have been a part of a bad run of motors and offered to send a new motor pronto. Here it is Monday afternoon and a brand new J class motor arrived at my home!
Sure it is a small thing but Larry's prompt service was really incredible. We hear a lot of doom and gloom on this forum so I just wanted to share a bit of good news. Hopefully this will clear up my issues with my J class. Thank you, Larry!