Legacy LCD display for the keyboard with problem

If the key is totally dead, I don't see an option except sending it back to Lionel.

Only button 8 does not work !!!

One thing that you could try before you send your remote in for repair, would be to gently clean the keypad with a soft cloth and/or a cotton bud. Although unlikely, it is possible that a buildup of dust/finger-grease/etc. could affect the function. Be very careful not to press too hard though as these screens are glass.

In addition to the above, have you tried pressing the 'reset' button on the underside of the remote? This sometimes cures strange actions.

Ok, Thanks Nicole !

I´m going to try clean up, but I already did reset.

I removed the batteries and let an overnight

Thanks again,

Only one key failing sounds like a real failure, I don't see resetting or cleaning fixing this one.

I agree that it probably is a real failure, but it never hurts to rule out any simple fixes first. 

Leandro, I may be wrong, but I believe that the 'reset' button causes an actual hard reset to the system which is different than just removing the power for a while.

It unfortunately does not solve the cleaning, but I discovered something very interesting!

When you dial the number 8 with the plastic cap of a pen worked perfectly, so I took the pen from my GPS and everything works now when I try does not work with your finger.

Bo think it will stay that way because repair will be expensive to ship freight, beyond repair.

I have another question, if I buy the Legacy expansion I also need to load the modules in the expansion of locomotives? The base he will use the same right?

Thanks,

Repair will be free, so far Lionel is doing all Legacy system repairs on an entended warranty basis.

I dropped mine on Christmas eve and had it back before the end of the year.  Free.

Note where he's from, that could run up the shipping.  Of course, there should be a local Lionel service center that he can ship it to in-country.

Leandro if you buy an expansion remote you won't have to add the engines to it. All that data is stored in the command base. You might have to upgrade it to the same software revision that's in your other remote.

Ron

Thanks, Ron !!

Thanks everyone, I am sending an email to Lionel!

Lionel told me, and authorized an RA who have already sent.

Is now awaiting the return!

Hi,

My control Legacy arrived yesterday and was perfect repair.

Thanks,