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I have a Legacy Remote ver. 1.5.2 This weekend the base would come on, but when I pushed the CTC button to turn on the remote it would flash on and go off. I replaced batteries with freshly charged batteries and same response. I finally found that by holding down the button and putting a slight amount of side tension on the button the remote would come on and function as long as I held the CTC button in that position. Has anyone had one of the remotes apart and is there anything in it that can be serviced or am I looking at sending it back to Lionel. It was purchased new in October.

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Originally Posted by stephen1949:
Originally Posted by Gene:
When you sent yours back did you just sent the remote or the base and remote
Stephen

Mine did the same thing. Had to be sent to Lionel for repairs. Less than a 2 week turn around. Call them in the AM for a RA. 

 

Gene

 

Better yet, you could send them an email here at the "service/repair" question link: http://www.lionel.com/ContactUs/

 

Fill in the necessary info and ask them if they need the base as well. You should get a response tommorow with your RA#

I returned the unit. That way they could check it all out and make any necessary updates.
 
Gene
 
Originally Posted by stephen1949:
Originally Posted by Gene:
When you sent yours back did you just sent the remote or the base and remote
Stephen

Mine did the same thing. Had to be sent to Lionel for repairs. Less than a 2 week turn around. Call them in the AM for a RA. 

 

Gene

 

 

Sent mine in to Lionel last week for the same problem. Seems like there are several others who have posted on here about similar issues. Awaiting repair and return of mine. Lionel has acknowledged receipt of my unit.

 

Keeping fingers crossed this will be a long term fix. Will be very disappointed if this happens again after paying close to list price at my LHS.

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OGR Publishing, Inc., 1310 Eastside Centre Ct, Ste 6, Mountain Home, AR 72653
800-980-OGRR (6477)
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