Purchased new in box at October York.
Beautiful locomotive and runs remarkably well, except for smoke.
I have used the reset code process listed in the manual numerous times.
I have also tried using the three "on-off" instructions numerous times with no apparent effect. I then follow up with the reset code procedure for further trials.
I have seen the videos posted by Norm C. so I understand how the two smoke units should work. (how did he get so much smoke?)
here is what happens:
1. when I power up the track, in command environment (without touching any keys on the remote), it sounds like the rear fan comes on (can feel minimal fan effect) and after several minutes smoke drifts out of the front smoke unit (most of the time). I don't see any smoke out of the rear unit, even though I think the fan is operating.
2. several times a nice volume of smoke just starts to come out of the rear stack, either when stopped or at low speed. but then it stops after a minute or so.
3. when it gets up to a high speed I can hear the sound effects for the front unit to come on, but all I get is smoke drifting out, except for once when smoke started pouring out. Then it stopped.
anyone have a solution?
thanks
Jeff