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Hi Everyone!

I just wanted to mention that we are running very low on the 30-Sign Locomotive Maintenance Shed and we wanted to give your guys on the OGR forum the first shot at them before you have to buy one at double the price on eBay.

UPDATE: These are officially sold out in our distribution center.


Click here to shop now!

I will keep this thread updated with any other items that may be running out.

Thank you,
Mark the Menards Train Guy

 

Last edited by Menards
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play trains posted:

Mark, thanks for the update! Is there any way in the future when you could offer the sign pack for this engine house as a separate item? I already have the Milwaukee Road house and the CNW house! The signs would be useful to change roads depending on what I'm running! Just a thought!

play trains,

MILW and CNW sheds have different electronics than the 30-sign shed so it might be a problem. I do like the idea of offering more road names though!

-Mark the Menards Train Guy

Mark - I got a Menard's Model Number: 2793051Menards® SKU: 2793051for Christmas and the lights don't fully work.  Harvey Hotwatts and the sign will not light properly nor change patterns.  My wife is now calling the store she special ordered from it from and they are looking into it to find another from another location, if possible.  Is there any hope?  Is this a common problem with this unit? Thanks for all you do for this hobby.  We appreciate it.

On The Fly posted:

Mark - I got a Menard's Model Number: 2793051Menards® SKU: 2793051for Christmas and the lights don't fully work.  Harvey Hotwatts and the sign will not light properly nor change patterns.  My wife is now calling the store she special ordered from it from and they are looking into it to find another from another location, if possible.  Is there any hope?  Is this a common problem with this unit? Thanks for all you do for this hobby.  We appreciate it.

On The Fly,

One way or another, we will make sure to get you a model that works correctly. If the store is unable to assist you, we would be happy to help if you email Guest@menard-inc.com.

Thank you,
Mark the Menards Train Guy

Ted Bertiger posted:

Mark the Menard's guy, 

When are the Union Pacific weathered boxcars going to be available through the website? Since I live in New Jersey, we do not have any Menard's here. Really want to order the 4 pack of those.

Thanks.

Hi Ted,

Unfortunately, we do not plan to reissue the Union Pacific weathered boxcar at this time. We do however, have some available at our stores. If you would like to order one, I found the highest quantity remaining at our Freeport, IL store.

All you have to do is give the store a call and let them know that you are looking to purchase the SKU# 279-2620 Weathered Union Pacific Boxcar and how many you would like to order. If they are unsure what you are referring to, mention to them that they can search the sku on Menards.com for reference.

To order, you will complete a quick credit card transaction and they will send the item directly to your home. Let me know if you have any questions or if they are out of inventory. I can provide you with another store to contact.

(815) 266-8108
Hardware Desk – Freeport, IL

Thank you,
Mark the Menards Train Guy

Last edited by Menards

Mark - thanks for what you do.  BTW - I followed your advice and sent an email some weeks ago to the email you suggested and I never heard back from anyone.  I tried several times.  I don't want to use the forum for things like this, but please advise if the email link you suggested doesn't work for some reason.  My email is in my profile.  Thanks!

On The Fly posted:

Mark - thanks for what you do.  BTW - I followed your advice and sent an email some weeks ago to the email you suggested and I never heard back from anyone.  I tried several times.  I don't want to use the forum for things like this, but please advise if the email link you suggested doesn't work for some reason.  My email is in my profile.  Thanks!

On the Fly,

I wasn't able to find your email in your profile. Perhaps that information is hidden?

I appreciate your patience and I will follow up with Customer Service.

-Mark the Menards Train Guy

BwanaBob posted:

Hi Mark,

I would happily phone order the now "unavailable online" Santa Fe box car Model Number: 2793830, but I am having trouble finding a store who still has one.  Can you help me find a store?

Thanks,BwanaBob

Hi BwanaBob,

To my knowledge, the Santa Fe boxcar (279-3830) is completely sold out.

Unfortunately once an item sells out, our computer system automatically defaults to "Sold in Stores". It is misleading at times and I apologize for the confusion.

We try to further specify product availability by noting "Sold Out" or "Sold Out Online" within the product picture. "Sold Out" denotes an item that is completely sold out, where as "Sold Out Online"  refers to an item that may be available at one of our retail locations.

279-3830_SO279-2620_SO

We are trying to update a few things, but for now, this is what we are working with.

Thanks for asking!
Mark the Menards Train Guy

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